Privacy Policy

This privacy policy explains how we collect, use, and protect your personal data when you use our site.

1. Data Controller

The data controller is Agency Name, reachable at: contact@syrama-services.com.

2. Collected Data

• First and last name
• Email address
• Phone number
• Messages sent via chat

3. Purpose of Processing

Your data is collected for the following purposes:

• To respond to your contact request
• Customer follow-up
• Improving our service

4. Data Retention

Chat data is kept for a maximum of 12 months, unless otherwise requested.

5. Data Sharing

Your data is never sold. It is shared only internally or with technical providers (hosting, security).

6. Your Rights

In accordance with French law and GDPR, you have the following rights:

• Right to access your data
• Right to rectification
• Right to object
• Right to erasure (right to be forgotten)

To exercise your rights, contact us at: contact@syrama-services.com

7. Cookies

The site uses cookies for functional purposes. You can accept or decline them at any time.

8. Security

Your data is stored on secure servers and only accessible to authorized personnel.